Creating World-Class Teams For Ambitious Scale-ups
1.0 SCOPE
This privacy policy applies to Rocket RPO and any entity owned or controlled by it (“Related Entity”) in relation to Rocket RPO and its Related Entities’ (together “Rocket RPO” or “we”) operations in Australia.
At Rocket RPO, we are committed to ensuring the privacy of your personal information.
Rocket RPO respects and upholds your rights to privacy protection under the relevant legislation; therefore, we are committed to complying with applicable privacy laws, such as the Australian Privacy Principles (“APPs”) contained in the Australian Privacy Act 1988.
This privacy policy explains how Rocket RPO handles personal information in accordance with the applicable privacy laws.
2.0 COLLECTION OF PERSONAL INFORMATION
We only collect and hold personal information about you that is reasonably necessary for one or more of our business functions or activities, which may include:
If you choose not to provide us with personal information, we may be unable to perform our functions or activities.
We from you whenever it is reasonable and practicable. We may collect personal information about you whenever it is reasonable and practicablewhen you also deal with us by telephone, letter, fax, forms (pcontactnline), email or visit our website.
There may be occasions ,when we obtain personal information about you from a third party, where it is unreasonable or impracticable to collect the information directly from you (e.g. where we collect information from your employer, your nominated referees, and when receiving the results of a psychological or competency test, background checks or obtain performance feedback from your host-employer).
We will generally seek your prior consent to such collection. We will take reasonable steps to notify you that we have collected personal information or to ensure otherwise that you are aware of the circumstances of that collection.
Generally, we collect personal information about you from your application, résumé, or other applications. For example, we will collect information such as your name, mailing address, telephone number, email address, career history, details of any competency tests, and other career-related information. We may also collect your bank details, superannuation details, tax file numbers, and passport information.
In some circumstances, we may collect sensitive information about you, such as information about your membership of a professional or trade association or trade union, your health (including any medical conditions), your racial or ethnic origin or any criminal record that you may have.
We will only collect sensitive information about you with your consent and if it is reasonably necessary for one or more of our functions or activities, unless an exception applies under the legislation.
Because of the nature of our business, it is impracticable for us to deal with individuals anonymously or through pseudonyms.
If we receive personal information that we did not solicit, where we determine that we could not have collected that information following the legislation, we will, where lawful to do so, destroy the information or ensure the information is de-identified.
3.0 USE AND DISCLOSURE OF PERSONAL INFORMATION
We may use and disclose the personal information that we hold for the purposes for which it was collected. We will not use or disclose your personal information for any other purpose without your consent unless an exception applies under the legislation.
We may disclose your personal information to:
We may use or disclose personal information about an individual to market our products or services directly, including by email. We will only use personal information for direct marketing if we have collected it directly from you, made you aware that it may be used for such a purpose, or you have consented to its use. However, individuals may request not to receive direct marketing communications by contacting us using the details below.
4.0 CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
In providing our services, Rocket RPO, its service providers, or clients may disclose personal information to a person or entity outside of Australia (an “overseas recipient”), including overseas facilities or contractors, to process or back up our data or provide certain services to us.
Rocket RPO may disclose your personal information to other entities in the Rocket RPO group. Unless you provide your informed consent to the disclosure or another exception applies under the legislation, where your personal information is disclosed to an overseas recipient, we will take such steps as are reasonable in the circumstances to ensure the overseas recipient does not breach the legislation concerning that information. Where an exception applies, we may disclose your information to an overseas recipient following the terms of the relevant exception.
5.0 KEEPING PERSONAL INFORMATION UP-TO-DATE
We will take reasonable steps to ensure that the personal information we collect is accurate, up-to-date, and complete and that the personal information we use or disclose is accurate, up-to-date, complete, and relevant. To assist us with this, you should contact us if any of your personal information changes or if you believe that the personal information we have is not accurate, up-to-date, complete or relevant. We may also occasionally contact you to check if the data is correct.
You may update your personal information at any time. Please get in touch with us at info@rocketrpo.com.au
6.0 ACCESS AND CORRECTION OF PERSONAL INFORMATION
You can access the personal information we hold about you by contacting us. We will give full access to personal information within a reasonable period after a request is made unless an exception to access applies under the legislation. We will advise you of any exception that applies. We may charge a reasonable fee to provide access. Where we hold information that you are entitled to access, we will endeavour to provide you with suitable avenues to access the information.
If we are satisfied that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, or you request us to correct the information, we will, within a reasonable period after we identify the faulty information or the request is made, take such steps as are reasonable to correct the information.
7.0 SECURITY OF YOUR PERSONAL INFORMATION
Your personal information may be stored in hard copy or electronically. We will take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. We use current techniques and processes to protect personal information.
Where we no longer need personal information for any purpose for which it may be used or disclosed, we will take reasonable steps to destroy it or ensure it is de-identified as required by the legislation.
8.0 REMOVAL OF INFORMATION
If we no longer need the personal information for the purpose it was collected, Rocket RPO will take reasonable steps to ensure that such information is erased or de-identified unless Rocket RPO is required or authorised by the applicable privacy law to retain the personal information.
9.0 WEBSITE (If applicable)
When you browse through the pages of the website, read or download information, we may collect or note details about your visit, such as:
The information we may collect relates to your server or PC rather than you (except where personal information is provided to us). The information we collect may be used within Rocket RPO to help us improve the website by tailoring it to suit your needs better and providing quicker and more effective access to its various components. We may disclose this information to other persons for these purposes or related purposes, including to information technology companies that assist us in constructing, designing, and maintaining the website.
We may also collect your details if you request information about Rocket RPO that we may supply online, or if you request, email or telephone us with a comment or query. We may use your details:
We may also contact you, if necessary, to follow up on your request or provide further information that may interest you.
10.0 CONTACT US ABOUT PRIVACY
You can contact us via the contact details below if you:
We will take any issue or concern relating to your privacy matter or complaint seriously and take all reasonable steps to address your matter or complaint.
If you are not satisfied with our handling of your privacy-related matter or complaint, you may file a complaint with the Australian Information Commissioner (https://www.oaic.gov.au).
11.0 CONTACT DETAILS
Rocket RPO
Haymarket HQ
Level 2, 63 Dixon Street
Sydney, NSW, 2000.
12.0 DEVELOPMENT AND REVIEW
This policy will be reviewed and amended to ensure it remains relevant, compliant with current legislation and appropriate to the nature and scale of the risks faced by Rocket RPO and its stakeholders.
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